Shipping policy
Shipping Policy
At Willow Hippie, most items are handmade and made to order. Please allow time for your item to be carefully created before it ships.
Processing Time
Orders are typically processed within 3–7 business days before shipping. Processing times may vary depending on the product and order volume.
Once your order has shipped, you will receive a tracking number via email.
Shipping Rates
Shipping rates are calculated at checkout based on your order total and delivery location. From time to time, we may offer promotions such as free shipping on qualifying orders.
Shipping Carriers
Orders are shipped using reliable carriers such as USPS or UPS.
Delivery Times
Delivery times vary depending on your location and the shipping method selected at checkout. Most domestic orders arrive within 3–7 business days after shipping.
Please note that shipping delays caused by the carrier are outside of our control.
Incorrect Shipping Addresses
Please ensure that your shipping address is correct when placing your order. Willow Hippie is not responsible for packages delivered to an incorrect address provided at checkout.
If you notice an address error after placing your order, please contact us as soon as possible.
Lost or Stolen Packages
Once a package has been marked as delivered by the carrier, Willow Hippie cannot be responsible for lost or stolen packages. If you believe your package was lost in transit, please contact the shipping carrier or reach out to us for assistance.
Questions
If you have any questions about shipping or your order, please contact: